Privacy policy

Zioraluxe Privacy Policy

Last updated: September 30, 2025

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase from Zioraluxe, we collect personal details such as your name, address, email address, and phone number.

When you browse our store, we automatically receive your computer’s Internet Protocol (IP) address to help us learn about your browser and operating system.

With your permission, we may send you marketing communications via email, WhatsApp, or text messages. These may include updates about new products, promotions, or other relevant information.

Text-message marketing may be sent to the cell number you provide. Message frequency varies. Consent is not a condition of purchase. Reply HELP for assistance or STOP to unsubscribe. Standard message and data rates may apply.

SECTION 2 – CONSENT

How do you give consent?

When you provide us with personal information to complete a transaction, verify your payment, place an order, arrange delivery, or return a purchase, you consent to our collecting and using that information for that purpose only.

If we request your information for a secondary reason, like marketing, we will either ask you directly for expressed consent or provide you with an option to decline.

How do you withdraw consent?

If after opting in, you change your mind, you may withdraw consent at any time for us to contact you, or for the continued collection, use, or disclosure of your information by contacting us at:

Email: Support@zioraluxe.com

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – PAYMENT

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Your purchase transaction data is stored only as long as necessary to complete your transaction. After completion, it is deleted.

All direct payment gateways adhere to PCI-DSS standards, which are managed by the PCI Security Standards Council (Visa, Mastercard, American Express, Discover). These standards help ensure secure handling of credit card information.

For more details, review: Shopify Terms of Service and Shopify Privacy Statement.

SECTION 5 – THIRD-PARTY SERVICES

Our third-party providers (such as payment processors and logistics companies) will collect, use, and disclose your information only as needed to perform the services they provide to us.

Some providers may be located in jurisdictions different from yours or ours. If you proceed with a transaction involving such services, your information may be subject to the laws of those jurisdictions.

When you leave our website or are redirected to a third-party site or app, this Privacy Policy no longer applies. We recommend reviewing their privacy statements.

SECTION 6 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, access, disclosure, alteration, or destruction.

If you provide payment information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no system is 100% secure, we follow all PCI-DSS requirements and apply additional industry standards.

SECTION 7 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Updates take effect immediately once posted. If material changes are made, we will notify you here so you remain aware of what information we collect, how we use it, and under what circumstances we disclose it.

If Zioraluxe is acquired or merged with another company, your information may be transferred to the new owners to continue serving you.

QUESTIONS & CONTACT INFORMATION

To access, correct, amend, or delete personal information we hold about you, register a complaint, or request more details, please contact our Privacy Compliance Officer: